Digital Engagement Documentation

Platform Overview

The Digital Engagement platform gives users the power to communicate and interact with their customers across communication channels, from SMS to Emails to apps and more. Once you’re up and running on our platform you can manage subscibers and divide them into segments, create messaging templates, schedule campaigns and analyze results with intuitive reports.

The platform consists of 3 major components. You should take advantage of all three to get the most of the platform

  • SDKs: Integrate your apps with the Mobile SDKs. Our SDKs expose the platform to your app so you can send messages to your users

  • APIs: Use the APIs to integrate additional messaging channels. Through the Digital Engagement APIs, you can integrate external customer databases, trigger messages with events from your software applications. Our APIs help you enhance your app and software applications by adding a messaging and engagement element for their users. 

  • User Interface: Manage subscribers, design messages, templates, configure campaigns, and visualize data through our web interface.