Digital Engagement Documentation

KPI Snapshots

The top portion of the Dashboard contains the following KPI Snapshots:

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  • Total Messages Sent: count of all the Sent Messages from Platform for all Delivery Channels (SMS, Email, and Push).

  • Total SMS Sent: count of all the SMS Sent from Platform.

  • Total Email Sent: count of all the Email Sent from Platform.

  • Total Push Sent: count of all the Push Messages Sent from Platform.

Note

The displayed Snapshots are for the selected timeframe in the Date Range filter.