Digital Engagement Documentation

Type of Broadcast Status

There are 4 types of Statuses that a Broadcast can have:

  • Completed Broadcasts

    Broadcasts with a Completed Status indicate that all Messages to be Sent have been Delivered.

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    Once a Broadcast has been Completed, a Report will be generated to display Delivery metrics and analytics.

  • In Progress Broadcasts

    Broadcasts with an In Progress Status indicate that Messages are currently being Delivered.

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    This status will be displayed in real-time during the Delivery of the Broadcast and will normally be In Progress for Broadcasts with a large amount of messages.

  • Scheduled Broadcasts

    Broadcasts with a Scheduled Status indicate that its Delivery has been scheduled for a future Date.

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    You will be able to view more Details of the Broadcast by clicking on the Details button in the Scheduled Broadcast Card.

    From the Details screen, you will be able to change the Scheduled Delivery Date, or Cancel the Delivery.

  • Pending Broadcasts

    Broadcasts with a Pending Status indicates that it does not have a set Delivery Date.

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    You will be able to view more Details of the Broadcast by clicking on the Details button in the Pending Broadcast Card.

    From the Details screen, you will be able to set the desired Delivery Date, or Delete the created Broadcast.